English Português

Privacy Policy

Cookie and Privacy Policy

IMAGIX, a private legal entity, takes your privacy seriously and ensures the security and protection of data for all its customers, partners, suppliers, and users of the website domain https://imagix.tech and any other website or application operated by the company.

This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our website and in messages we exchange with you.

This Privacy Policy applies only to information collected through this website.

BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS PROVIDED HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE ON THE WEBSITE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact privacy@imagix.tech.

Additionally, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through this website. Accessing these links will cause you to leave our website and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may be different from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data relating to other individuals, you declare that you have the authority to do so and declare that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

Section 1 - Definitions

For the purposes of this Privacy Policy:

  1. "Personal Data": means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF (Brazilian individual taxpayer registry identification), date of birth, IP address, among others;
  2. "Sensitive Personal Data": means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, trade union membership or membership in a religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data;
  3. "Processing of Personal Data": means any operation carried out with Personal Data, through automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Any other operation provided for under applicable law is also considered Processing of Personal Data;
  4. "Data Protection Laws": means all legal provisions that regulate the Processing of Personal Data, including but not limited to Law No. 13,709/18, General Personal Data Protection Law ("LGPD").

Section 2 - Use of Personal Data

We collect and use Personal Data to manage our relationship with you and to better serve you when you are purchasing products and/or services on the website, personalizing and improving your experience. Examples of how we use the data include:

  1. To enable you to purchase products and/or services on the website;
  2. To confirm or correct the information we have about you;
  3. To send information that we believe is of interest to you;
  4. To personalize your experience of using the website;
  5. To contact you via a provided phone number and/or email address. We may contact you personally, by voice message, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

In addition, the Personal Data provided may also be used in ways we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process requirements; (c) to comply with court orders, regulatory decisions or decisions of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect rights, privacy, safety of ours, yours or third parties; (g) to detect and prevent fraud; (h) to allow us to use available actions or limit damages we may suffer; and (i) in other ways permitted by law.

Section 3 - Non-provision of Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we may not be able to provide you with full access to the website, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or provide the service contracted by you.

Section 4 - Data collected

The general public may browse the website without any need for registration and submission of Personal Data. However, some of the store's features may depend on registration and submission of Personal Data such as completing the purchase/contracting of the service and/or enabling the delivery of the product/provision of the service by us.

In the website contact, we may collect:

  1. Contact data: name, surname, phone number, address, city, state, and email address;
  2. Information sent: information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).
     

In general navigation on the website, we may collect:

  1. Location data: geolocation data when you access the website;
  2. Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we deduce them from what we know about you);
  3. Website navigation data: information about your visits and activities, including the content (and any advertisements) that you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
  4. Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the website is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you identify yourself through the use of this data with available technology;
  5. Other information we may collect: information that does not specifically reveal your identity or that is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags, and other technologies.
     

We do not collect Sensitive Personal Data.

Section 5 - Sharing Personal Data with third parties

We may share your Personal Data:

With the partner company(ies) that you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for approval and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
With third parties, with the aim of helping us manage the website;
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Section 6 - International data transfers

Personal Data and information of other natures collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.

Section 7 - Automatic collection of Personal Data

When you visit the website, it may store or retrieve information on your browser, mainly in the form of cookies, which are text files containing small amounts of information. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.

In accordance with this Privacy Policy, we and our third-party service providers, upon your consent, may collect your Personal Data in various ways, including, among others:

  1. Through the browser or device: Some information is collected by most browsers or automatically through devices accessing the internet, such as your computer type, screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version you are using. We may use this information to ensure that the website functions properly.
  2. Use of cookies: Information about your use of the website may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as the type of browser, time spent on the website, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security protection, to facilitate navigation, display information more efficiently, and personalize your experience while using the website, as well as for online tracking. We also gather statistical information about the use of the website in order to continually improve its design and functionality, understand how it is used, and assist us with resolving questions regarding it.
  3. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or gives you the choice of declining or accepting the transfer of a particular cookie (or cookies) from a particular website to your computer. However, this may create inconveniences in the use of the website.
  4. The settings you choose may affect your experience of browsing and the functionality that requires the use of cookies. In this sense, we disclaim any responsibility for the consequences resulting from the limited functioning of the website caused by the deactivation of cookies on your device (inability to set or read a cookie).
  5. Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) can be used in connection with some website services to, among other things, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the services and response rates. We may engage behavioral advertising companies and other third-party service providers to track and analyze both individualized usage and volume statistical information from interactions with our website. We may partner with an ad network provider, such as Google, to manage our advertising on other sites. These providers use cookies, pixel tags, and other tracking technologies to collect information about your activities on our website and other sites to provide you targeted advertising based upon your interests.

Section 8 - Cookie categories

The cookies used on our website are in accordance with legal requirements and are classified into the following categories:

  1. Strictly necessary: these cookies allow you to browse the website and enjoy essential features safely. An example is security cookies, which authenticate users, protect your data and prevent the creation of fraudulent logins.
  2. Performance: cookies in this category collect information in an encoded and anonymous form related to our website, such as the number of visitors to a specific page, origin of visits to the website, and which pages were accessed by the user. All data collected are used only for eventual improvements to the website and to measure the effectiveness of our communication.
  3. Functionality: these cookies are used to remember user preference settings with the aim of improving your visit to our website, such as settings applied to the website layout or your responses to promotional pop-ups and registrations; in this way, it will not be necessary to ask numerous times.
  4. Advertising: we use cookies with the aim of creating targeted campaigns and delivering ads according to your consumption profile on this website.

Section 9 - User Rights

You may, at any time, request: (i) confirmation of whether your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of unnecessary or excessive data or data processed in non-compliance with the provisions of the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and about the consequences of denial; and (ix) withdrawal of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that sharing of Personal Data is only done with its owner.

You should keep in mind that, in certain cases (e.g., due to legal requirements), your request may not be immediately satisfied. Furthermore, we may not be able to attend to your request due to the fulfillment of legal obligations.

Section 10 - Personal Data Security

We seek to adopt the technical and organizational measures provided for by the Data Protection Laws appropriate for the protection of Personal Data in our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem.

Section 11 - Hypertext links to other websites and social networks

Our website may, from time to time, contain hypertext links that will redirect you to websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, remember that each site has its own privacy practices and that we are not responsible for these policies. Please check these policies before submitting any Personal Data to these sites.

We are not responsible for the policies and practices of collection, use and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Data you disclose to other organizations through or in connection with our Social Media Pages. We recommend that you familiarize yourself with the privacy policy of each site visited or each service provider used.

Section 12 - Updates to this Privacy Policy

If we modify our Privacy Policy, we will publish the new text on the website, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may inform you via the contact information we have in our database or through a notification on our website.

We remind you that we are committed to not processing your Personal Data in a manner incompatible with the purposes described above, except as otherwise required by law or court order.

Your use of the website following these changes means that you have accepted the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please terminate access to the website.

Section 13 - Person in charge of Personal Data processing

If you wish to exercise any of the rights provided for in this Privacy Policy and/or in the Data Protection Laws, including withdrawing your consent, or to resolve any doubts related to the Processing of your Personal Data, please contact us at privacy@imagix.tech.